Service

Noise is a symptom, not a part number.

About this work

A door that started squeaking, grinding, or popping needs the source, not a guess. Dry bearings, a flat-spotted roller, and a hinge pin cover most of it. A single bang from the header is more often a spring, and that is a different page.

What helps before the visit

Say whether the noise is on the way up, the way down, or both, and whether it started after a storm or after years of getting louder. A phone video of the sound is useful. A diagnosis from the video alone is not.

What we look at

Rollers, hinges, the bearing plates, and whether the door is rubbing one side. Lubricant belongs on the moving hardware the manufacturer expects, not a heavy grease that collects sand.

What noise is not

It is not, by itself, a reason to replace the leaf. If the noise is a grind from a screw-drive rail, the Genie or opener page may be the real trade. Say where the sound comes from.

Find the sound before the part

A new squeak, grind, or pop needs a source. Dry bearings, a flat-spotted roller, and a hinge pin cover most of it. A single bang from the header is more often a spring, and that belongs on the torsion page. Say whether the noise is on the way up, the way down, or both, and whether it started after a storm or after years of getting louder. A phone video of the sound helps. A diagnosis from the video alone is not the visit.

What we put on the hardware

Lubricant belongs on the moving hardware the door was designed for, not a heavy grease that collects coral dust and sand. We do not spray the springs. A noisy roller is not an invitation to touch the shaft. If the door is also heavy, lead with the weight. A heavy door makes noise because the opener is dragging a leaf the springs should be carrying.