Upper Keys
Photo-Eye Repair in Islamorada
An Islamorada door that drops only while a hand stays on the wall button is a photo-eye problem. Those units stand a few inches off the floor, often in the open under the living floor. A remote close waits until the two eyes can see each other across that opening. Constant pressure on the wall button can still bring the door down for one careful descent.
A check on the open level
Watch each indicator with the door fully open, and break the beam once with your foot. Basin air leaves a thicker film when the lower level faces the water, and a damp cloth clears it. A dry paper towel scratches the lens, so keep the wipe damp if you clean the cover at all. A cart, a cooler, or a line in the beam will stop a remote even when the lamps look steady.
Before a new pair is mounted
Aiming the brackets, confirming power, and tracing the wire all come before a new pair is mounted. A corroded splice on an open lower level copies a dead sensor from the driveway. If the remote has lost its code, that work stays separate once the beam itself is sound. The brand on the operator selects the housing, because the sensor has to belong to the head installed there.
Street side or highway side
Name the street, and say whether the driveway sits on the street side or the highway side. An open lower level toward the water takes basin air and afternoon glare across the lenses. Glare can wash a lens in the afternoon and leave the same door polite after dusk. A closed garage set off the water can fail all day from film alone, with no sun involved.
Three controls and an early rise
Keep the wall button, the remote, and the keypad as three separate results when you try them. A keypad that still closes while the remote stays silent points at the remote once the beam is clear. All three failing unless the button is held points back at the eyes, not at a stack of dead transmitters. A rise before the floor can be the eyes, the down limit, or grit binding in the track.
Tape under the living floor
Placing tape over the sensors defeats the entrapment check and leaves the lower level unwatched. One held close can secure the cars, and the door should then stay down with the tape removed. If the opening is stuck up and people walk under the floor, call (645) 256-1794 and say so. A door that is already down, and only quiet on the remote, can wait on the form for a callback.
Request this visit.
Call (645) 256-1794 about this door.
We answer any hour Sunday through Friday.
Saturday stays closed.
Keys Door Co is family-owned, local, and insured.
We have worked this coast for over ten years.
Common questions
Why will the wall button bring this door down when the remote will not?
Constant pressure on the wall button can finish one descent, while a remote close waits on the eyes. Film on an open lower level keeps those eyes from agreeing across the opening.
Is tape a fair way to keep this door closing until the visit?
Tape over the sensors defeats the entrapment check in a space people may walk through. One held close can secure the cars, and the tape should come off after that single cycle. Ordinary evenings need the eyes working on whichever side of the road the driveway uses.
What makes this door start back up before it can reach the floor?
A rise before the slab can be the sensors, the down limit, or grit binding in the track. Glare on the water side is compared with dust on the pavement side during that visit.
Place reference: Village of Islamorada
Request service
Name the street and whether the door is up, down, or stuck.
- Repairs and replacement parts
- Openers and controls
- New garage doors